Knowledge Base
Get Started
Learn more about getting started in Dealer Admin.
Search
Learn how to search in Dealer Admin.
Customers
Learn how to navigate the customers page.
Systems
Learn how to install and manage your customers' systems in Dealer Admin.
X1 Series
Learn more about the X1 Series and Dealer Admin.
Perform System Tests
Learn how to remotely test a system.
Programming Overview
Learn how to remotely program your customers' systems.
Templates
Learn about templates in Dealer Admin.
Devices
Learn how to manage devices on your customers' systems through Dealer Admin.
Outputs
Learn how to manage outputs on your customers' systems in Dealer Admin.
Access Control Doors
Learn how to configure access control doors in Dealer Admin.
Key Fobs
Learn how to configure key fobs in Dealer Admin.
Video Devices
Learn how to configure video devices in Dealer Admin.
Z-Wave
Learn how to manage Z-Wave devices in Dealer Admin.
Monitoring Center
Learn how to manage receivers and configure monitoring centers in Dealer Admin.
Profiles
Learn how to configure profiles in Dealer Admin.
User Codes
Learn how to manage user codes on your customers' systems in Dealer Admin.
App Users
Learn how to manage Virtual Keypad app users through Dealer Admin.
Schedules
Learn how to configure and manage schedules on your customers' systems in Dealer Admin.
Log In as a Customer
Learn how to log in as a customer in Dealer Admin.
System Status
Learn how to use the system status page in Dealer Admin.
Reset Sensors
Learn how to reset sensors in Dealer Admin.
Mobile Credentials
Learn how to purchase mobile credentials in Dealer Admin.
Update System Firmware
Learn how to update system firmware in Dealer Admin.
Update Keypad Firmware
Learn how to update keypad firmware in Dealer Admin.
Personnel
Learn how to manage personnel in Dealer Admin.
Personnel Roles
Learn how to manage personnel access in Dealer Admin.
Service Requests
Learn how to create a service request in Dealer Admin.
System Reports
Learn how to manage your customers' systems with reporting in Dealer Admin.
Reporting and Analytics
Learn how to manage your services with reporting and analytics in Dealer Admin.
Dealer Settings
Learn how to customize dealer settings in Dealer Admin.
Dealer Dashboard
Learn how to manage your dealer dashboard in Dealer Admin.
Billing
Learn how to manage billing in Dealer Admin.
Cellular Sunset
Learn how to generate reports for the cellular sunset in Dealer Admin.
Dealer Resources
Learn how to navigate dealer resources in Dealer Admin.